The mountain guide can cancel, interrupt or modify the route of your excursion should he deem that the minimum safety conditions cannot be guaranteed.
Reasons for cancellation, interruption or change may be caused by:
In case of cancellation, the cost of the excursion will be fully reimbursed. If the excursion was cancelled for reasons that depend on misconduct or serious errors on the part of the participants, no refunds may be claimed.
If you and your guide are both available, the excursion may be rescheduled for another day.
Should the excursion be interrupted or modified, no refund will be made.
Requests for refunds should be sent to firstname.lastname@example.org
Every cancellation is subject to the terms of cancellation, which you accepted when you confirmed the reservation.
The terms of cancellation define the dates within which the reservation may be cancelled and the relative refund that you are entitled to receive. They vary in relation to the typology, the characteristics and the dates for which the excursion has been reserved.
Dolomiti SkiRock defines two different terms of cancellation:
1. terms of cancellation for the private mountain guide reservation
2. terms of cancellation for the group excursion booking
To define the time periods that establish the terms of cancellation, the hours should be calculated starting at midnight of the day on which the excursion is scheduled.
Requests for cancellation should be sent to email@example.com